All orders are shipped out within in 1-2 business days! Orders are shipped from our office near Los Angeles, California. Shipper is determined by buyer during checkout, which is either UPS or Trucking. All expedite shipping orders will be shipped out same day if ordered before 12pm (PST) during normal business hours. We are not responsible for shipments made to a wrong address provided by the buyer. All packages returned for any reason will require an additional payment to reship back to buyer. Original shipping costs are non-refundable. Sale taxes on orders are based on applicable local tax rates for the city of South El Monte, California Without resaler Permit. Buyers outside of California are not charged any sales taxes.
All returns require prior authorization in order to qualify for refund/replacement processing. Refund/replacement are within 7 days after order is placed. Please contact us for refund/replacement authorization. New items will be fully refunded (less original shipping costs). Buyer is responsible for returned shipping cost unless we sent a wrong item or the item is defective.
Please include a copy of your original receipt and a brief note indicating the reason for return with the items you are returning. Please allow up to 10 business days for refunds/replacements to be processed.